Product Manager Platform Services

At Accelerant, we are revolutionizing the insurance industry through our business-critical Risk Exchange platform, which processes and handles mission-critical financial data for participants across the insurance ecosystem. As a Product Manager, Platform Services, you will ensure that our platform meets the highest standards of reliability, compliance, and performance—enabling Accelerant to remain the trusted technology platform for our partners.

This role will focus on building and scaling the foundational components of our platform, including SLAs, security, compliance frameworks, data infrastructure, and shared services, to meet the rigorous demands of a financial-grade ecosystem.

How you will spend your time

• You will focus on delivering value to the participants of the Accelerant Risk Exchange (both internal and external) through the identification, discovery, prioritization, and facilitation of deliverables for the platform services teams. These deliverables will result in solutions that solve real-world challenges, enable data driven business decisions, and provide unparalleled insights
• Your realm of responsibility will include topics such as security, compliance, SaaS infrastructure, data infrastructure, and shared platform common services Define and maintain the P&T product vision, strategy and roadmap for compliance and securityinitiatives relating to Accelerant’s Digital Platform
• Act as the Product and Technology liaison between Accelerant Compliance, Risk, and CISO functions to translate legal or regulatory requirements into actionable product features and represent Product & Technology on cross-functional committees
• Work in collaboration with other product management leaders to ensure compliance to standards (e.g. SOX, SOC1, SOC2, GDPR, ISO 27001) and influence their backlog of work Conduct gap assessments to address new regulations and ensure timeline product updates
• Work in collaboration with the P&T Compliance Manager to collaborate with audit teams to provide necessary documentation, address findings and implement corrective action where required
• Maintain an audit-ready state by developing a backlog to continuously improve processes
• Working with other Product Managers, members of R&D, and Design to ensure the delivery of high value, high quality, and differentiated solutions that delight our users leveraging product-led best practices
• Establishing and fostering a culture of customer-focused innovation, including a consistent and thorough process to understand customer needs
• Champion a culture of continuous improvement as it pertains to platform services within the P&T team and the broader organization. Proactively identify opportunities for optimization and Enhancement

You will be successful if you have

• A proven history of success in product management roles with ownership of large scope in the B2B space
• Experience managing technical software solutions
• Familiarity with compliances standards and frameworks such as SOX, SOC1, SOC2, GDPR, ISO 27001
• Familiarity with GRC (Governance, Risk and Compliance) tools such as Vanta, Drata, Workiva
• Direct experience with audit readiness and remediating audit findings in a technical or product management role
• Strong ability to influence decision making and align competing priorities through collaboration and strategic negotiation
• Ability to convey ideas clearly and persuasively tailoring messages to diverse audiences.
• Outstanding communication skills, especially the ability to work closely with experts in different domains, understand their needs, and translate them into software
• Highly collaborative and willing to give and accept constructive feedback
• Self starter; ability to act autonomously
• High degree of accuracy, attention to detail, and sense of urgency in a fast-paced, high-performance environment
• Minimum of 5 years’ experience managing complex software portfolios and developing and delivering on measurable goals for SaaS based solutions
• Experience working with and managing geographically distributed teams
• A big-picture perspective with a passion for success and willingness to dive into the details necessary to achieve it
• Willing and able to travel – including international

You will thrive if you are

• Problem solver with the skills to gain commitment and collaboration from individuals throughout the organization that do not directly report to you
• Comfortable in a fast-paced and constantly changing environment
• Able to work with, and gain the trust and support of individuals throughout the organization
• Willing and eager to work hard, and able to balance conflicting schedule demands
• Willing and able to travel – including international
• Strong Stage Presence – Inspiring and Passionate

Enjoy our comprehensive benefits package designed to meet your diverse needs and support your wellbeing:

Work-life balance: We believe that taking time to rest and recharge makes us all better. That’s why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.

Health and wellness: We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.

Remote work: Work where you’re most productive and fulfilled. This position is open to remote candidates across the U.S., Canada, and the UK, who have the flexibility to work with our teams distributed across Europe and North America. Most cross-team collaboration happens in the mornings of the Eastern Time Zone.

Travel: We value face-to-face connections and believe that in-person interactions can enhance collaboration and build stronger relationships. Travel is a part of your role, with opportunities to connect with your team and our Members in-person. At Accelerant, we recognize that a diverse and inclusive workplace is critical to our success. We welcome and encourage applications from candidates of all backgrounds, experiences, and perspectives. If you believe you have the necessary skills and experience to excel in this role, we encourage you to apply.

To apply, please contact [email protected]