European Presence
Accelerant Insurance Europe SA is headquartered in Brussels, Belgium, and serves clients on a cross-border basis across the European Economic Area (EEA) and the United Kingdom (UK).
We operate in all EEA countries and the UK through our Head Office in Belgium and our local branches in Ireland, Greece, Spain, Italy and the UK. Wherever we work, our focus is the same: combining local expertise with the strength of our European network to deliver clear, reliable, and responsive insurance solutions.
Branches
Accelerant Insurance Europe SA is authorised under code 3193 and is regulated by the National Bank of Belgium and the Financial Services and Markets Authority.
Registered Office: Bastion Tower, Place du Champ de Mars 5, 1050 Brussels, Belgium.
Company identification number: 0758.632.842
Insurance Products
Information on insurance products we distribute in Belgium, including Insurance Product Information Documents, policy terms and coverage details, is provided through our appointed intermediaries.
You may also request these documents and information using the contact details below.
We are committed to responding to your inquiry as promptly as possible and ensuring that you receive the relevant insurance information or documentation you need.
Accelerant Insurance Europe SA/NV (Italian Branch) is the Italian branch of Accelerant Insurance Europe SA and is subject conduct supervision by the Istituto per la Vigilanza sulle Assicurazioni (IVASS) under code D975R.
Branch office: Via Pietro Paleocapa 1, 20121 Milano, Italy.
Branch registration number: I.00172.
Insurance Products:
Information on insurance products we distribute in Belgium, including Insurance Product Information Documents, policy terms and coverage details, is provided through our appointed intermediaries.
Further information on Product and Policy Documents may be found here.
Accelerant Insurance Europe SA/NV (Greek Branch) is the Greek branch of Accelerant Insurance Europe SA and is subject to conduct supervision of the Bank of Greece under code 5186.
Branch office: Kosti Varnali 52, 15233 , Halandriou, Attic, Greece.
Branch registration number: 171415760001,
Insurance Products:
Information on insurance products we distribute in Belgium, including Insurance Product Information Documents, policy terms and coverage details, is provided through our appointed intermediaries.
You may also request these documents and information using the contact details below.
We are committed to responding to your inquiry as promptly as possible and ensuring that you receive the relevant insurance information or documentation you need.
Accelerant Insurance Europe SA/NV Spanish Branch is the Spanish branch of Accelerant Insurance Europe SA and is subject conduct supervision of the Dirección General de Seguros y Fondos de Pensiones (DGSFP) under code E0245.
Branch office: Plaza Castilla, Num 3 BIS, Planta 6, Puerta 3, 28046 Madrid.
Branch registration number: (NIF) W0070796H
Insurance Products:
Information on insurance products we distribute in Belgium, including Insurance Product Information Documents, policy terms and coverage details, is provided through our appointed intermediaries.
You may also request these documents and information using the contact details below.
We are committed to responding to your inquiry as promptly as possible and ensuring that you receive the relevant insurance information or documentation you need.
Accelerant Insurance Europe SA/NV Irish Branch is the Irish branch of Accelerant Insurance Europe SA and is subject conduct supervision of the Central Bank of Ireland (CBI).
Branch office address: The Victorians, 15-18 Earlsfort Terrace, Dublin 2, Ireland.
Insurance Products:
Information on insurance products we distribute in Belgium, including Insurance Product Information Documents, policy terms and coverage details, is provided through our appointed intermediaries.
You may also request these documents and information using the contact details below.
We are committed to responding to your inquiry as promptly as possible and ensuring that you receive the relevant insurance information or documentation you need.
Accelerant Insurance Europe SA/NV UK Branch is the UK branch of Accelerant Insurance Europe SA and is authorised by the Prudential Regulation Authority and is subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority (Firm reference number: 940712).
Branch office: 1 Tollgate Business Park, Tollgate West, Colchester, CO3 8AB, England.
Branch registration number: BR02748
Information on insurance products we distribute in Belgium, including Insurance Product Information Documents, policy terms and coverage details, is provided through our appointed intermediaries.
You may also request these documents and information using the contact details below.
We are committed to responding to your inquiry as promptly as possible and ensuring that you receive the relevant insurance information or documentation you need.
Claims:
All claims are handled on our behalf by the claims administrator or insurance intermediary named in your policy documentation.
If you wish to raise a claim under an insurance policy covered by us, please refer to your policy documents for the correct contact details.
Complaints:
If you wish to raise a complaint, please refer to your policy documentation for the contact details of the distributor or claims handler responsible for your contract. They are best placed to address your concerns in the first instance.
If your complaint relates to a claim, please contact the person or organisation currently managing your claim.
If you are not satisfied with their response or if you cannot locate the relevant details in your policy or if your complaint concerns about the intermediary or claims handler itself, you may contact us directly at:
Complaints Team – Accelerant Insurance Europe SA
Bastion Tower, Place du Champ de Mars 5
1050 Brussels, Belgium
[email protected]
For us to be able to handle your complaint in a timely manner, please include the following information in your complaint:
- Your policy number and/or claim reference number (if you have one)
- Your full name, email address and telephone number
- The name of your intermediary or claims handler
- A brief description of your complaint and any supporting documentation
We will acknowledge your complaint promptly and aim to provide a final response as soon as possible, depending on the complexity of the matter.
If you remain dissatisfied after our final response, you may also have the right to refer your complaint to the competent alternative dispute resolution body (ombudsman) competent in your country of residence. Details of these bodies, and how to contact them, are set out in your policy documentation.
General questions
For any other general questions about our company or activities, you may contact us using the form available on this website in the following link: Talk To Us | Accelerant Risk Exchange.